Contact Us

💫 Let’s Make It Easy

A great outfit is only part of the experience. At LULU FLORA, we want everything around it to feel just as effortless. From finding your perfect size to checking on an order, our team is here whenever you need a little help.

Have a question? Let’s talk.

💌 Say Hello

Customer Support
📧 shop@luluflora.com

For order-related questions, please include your order number so we can quickly pull up your details and get you the right answer.

Response Time
Monday–Friday · 24–48 business hours

✦ Need a Hand?

Your Order
Looking for an update? We can help with order status, tracking, and delivery details.

Finding Your Fit
Between sizes or unsure about the fit? Send us your measurements or questions and we’ll help you narrow it down.

Shipping
Wondering when your package will arrive or how shipping works? We’re happy to point you in the right direction.

Returns & Refunds
Need help with a return or refund? We’ll walk you through the process step by step.

The Details
Curious about a dress, fabric, fit, or finish? Ask us anything about the pieces you’re considering.

Just Saying Hi
Have another question, suggestion, or something you’d like to share? We’d love to hear from you.

📍 Behind the Brand

LULU FLORA
27704 Highway 99W
Corvallis, OR 97333
United States

Business Correspondence Only — Not a Return Address

Please reach out to our Customer Support Team before sending any merchandise back. For approved returns, we’ll provide the correct return instructions and return address.

🕐 When We’re Around

Monday – Friday
9:00 AM – 6:00 PM EST

Saturday – Sunday
Closed

Messages received outside business hours will be answered on the next available business day.

Before You Hit Send

A few details can help us get straight to the point:

  • Full Name
  • Email Address
  • Order Number, if applicable
  • A brief description of your question
  • Photos, if your item arrived damaged, defective, or incorrect

The more details you share, the faster we can understand what happened and help find a solution.

🌸 One Last Thing

At LULU FLORA, we believe getting dressed should feel exciting — not complicated. From your first look through every step of your order, we’re here to keep things simple, personal, and easy.

LULU FLORA — Find the pieces that feel like you.